Compliance & Licensing Statement

LotusBook is committed to lawful, transparent, and responsible operation. This Compliance & Licensing Statement explains our legal posture, regulatory approach, and the safeguards we apply across lotus book, lotus book io, and related services. The goal is to give users clear, reliable information about how we comply with laws, manage partnerships, and protect user interests.

1. Scope and nature of services

LotusBook operates as an informational platform and technology provider that supports gaming‑related features, community content, and account services.
LotusBook does not itself act as a licensed gambling operator unless explicitly stated on a specific product page with verifiable licensing details.
Where LotusBook integrates third‑party betting or exchange services, those partners are expected to hold and display appropriate licenses for the jurisdictions in which they operate.

2. Legal compliance framework

LotusBook adheres to applicable local, national, and international laws affecting online platforms, consumer protection, payments, and data protection.
We maintain a compliance register documenting legal obligations by jurisdiction, updated regularly by our legal and compliance team.
Users remain responsible for ensuring the legality of using lotus book services in their jurisdiction and must respect local age and betting restrictions.

3. Licensing policy

LotusBook requires partners and vendors that offer betting or transactional services via our platform to provide proof of valid licensing and regulatory compliance.
Where we operate licensed services directly, license details, issuing authority, and license numbers are published on the relevant product page.
For informational pages, LotusBook clarifies when content references third‑party providers and whether those providers are licensed in specific jurisdictions.

4. Responsible gaming and consumer protection

LotusBook promotes responsible gaming across lotus book io and all integrations by providing clear warnings, tools for self‑restriction, and educational resources.
We enforce age verification and identity checks where required by law or partner rules and suspend accounts suspected of being operated by minors.
Dispute resolution procedures, refund policies, and chargeback processes are documented and made available to users in a transparent format.

5. Payments, fees and financial controls

Payment processing used by LotusBook and its partners follows industry standards for anti‑money laundering (AML) and Know Your Customer (KYC) compliance.
Fees, commissions, or charges related to transactional services are disclosed before a user completes a transaction.
LotusBook keeps audit trails for transactional activity and cooperates with financial partners and regulators during investigations.

6. Partnerships, affiliates and third parties

All commercial partners, affiliates, and vendors must sign contracts that require lawful operation, data protection compliance, and clear disclosures to users.
LotusBook conducts due diligence on service providers, reviewing licenses, security practices, and operational controls before integration.
Affiliate, sponsored, or promoted content is clearly labeled to preserve editorial independence and user trust.

7. Transparency, disclosures and EEAT alignment

LotusBook follows Google’s EEAT principles: content that affects users’ money or safety is created or reviewed by qualified authors, and sources are cited where appropriate.
Material legal or regulatory claims include evidence or links to primary documents and, where relevant, an author or reviewer’s credentials.
We publish key policy documents (Privacy Policy, Responsible Gaming Policy, Editorial Policy, Copyright Policy, Transparency Report) and update them with change logs and “last updated” dates.

8. Monitoring, reporting & enforcement

LotusBook uses a layered compliance model combining automated monitoring, human review, and periodic audits to detect policy breaches and illegal activity.
Suspected illegal activity, fraud, or serious policy violations are escalated to the compliance team and reported to relevant authorities when required by law.
User reports and compliance inquiries are acknowledged and processed through defined SLAs; outcomes are documented and, where relevant, summarized in periodic transparency disclosures.

9. Data sharing, privacy and regulatory requests

LotusBook shares personal data with partners only under contract and for legitimate purposes, subject to legal safeguards and minimization principles.
We respond to lawful government or regulatory requests for data in accordance with applicable law while seeking to protect user rights and provide notice unless prohibited.
Data export, retention, and deletion policies are aligned with our Data Protection Policy and relevant legal requirements.

10. Compliance training and governance

Staff and contractors receive regular training on legal obligations, responsible gaming, privacy, and anti‑fraud measures.
A designated compliance officer oversees licensing checks, regulatory liaison, and policy updates.
Internal controls include role‑based access, separation of duties, and periodic independent reviews.

11. Dispute resolution and user remedies

LotusBook maintains clear complaint channels for users to raise licensing, compliance, or service issues via support in the lotus app or website.
Where disputes relate to third‑party services, LotusBook facilitates communication and provides evidence to assist resolution while clarifying the limits of our liability.
Remedies, where applicable, follow the published Terms & Conditions and refund procedures.

12. Updates and contact

This Compliance & Licensing Statement is reviewed periodically and updated to reflect regulatory changes, new partnerships, or operational shifts; the “last updated” date is shown on this page.
For licensing evidence, compliance questions, or regulatory requests, contact LotusBook’s Compliance Team at compliance@lotusbook.com or via the support channel in the lotus book app.

LotusBook is dedicated to operating transparently and lawfully while protecting users and partners. We encourage users to read relevant policy pages and contact our compliance team for clarifications or documentation.